Your privacy is one of our top priorities. We created our policy to help you understand how we collect, use, communicate, disclose and make use of your personal information. The subsequent information outlines our policy.
Please review the policy routinely to stay up to date.
When completing the following actions on our website, we may collect your personal information:
Ordering our cleaning service
Registering as a user on our website
Registering to receive our newsletters
Contacting us with a complaint or question
The following is personal information we may obtain from you:
Phone numbers (land line, mobile, fax)
Debit or credit card details
When we collect your personal information, we use it to:
Allow you to use cleaning services we provide on our website
Allow you to become a registered user on our website
Process your transaction
Give you information about our latest special offers, services, products or news that we feel are of interest to you. All information is sent to your preferred method of communication (email, phone or postal mail)
Track your activity on our website. This way we can complete market research that helps us improve the usefulness of the content on our website. All personal information is anonymous and used in aggregate.
Stop users from submitting malicious content on our website including offensive, inappropriate or objectionable material. If we feel it is necessary, we will alert relevant third parties including your email provider, internet provider, employer or law enforcement agencies of any malicious behavior or content.
Administer our website. This gives us the ability to better respond to your comments and feedback.
By Telephone: If there is a problem or question about a placed cleaning order, customers may be contacted by phone. At times we may also call a small portion of our customers for surveying purposes to improve our cleaning services.
By Email: We have the right to contact our clients by email to give them their order confirmations. We may send emails with special offers, news, promotions, notice of website updates, newsletters, cleaning updates, etc. to our customers. Only customers who have opted in to our emails will receive these types of emails. Each email will also include an option to opt out of our email list. All emails are solely sent from our company. We do not share our email lists with any third parties.
We use every precaution to protect the information of our customers. We use methods to protect users’ sensitive information both online and offline. By using industry standard SSL protection, all information during checkout is encrypted and protected. All of our servers are kept in lock cages, in a secure environment, to guard your personal information. We are committed to preventing spam and will never send you spam.